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Policy:
Anti-Spam Policy
Anti-Spam Policy
(Last updated May 21, 2007)
BInStyle is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy. BInStyle will occasionally update this Anti-Spam Policy. When it does, BInStyle will also revise the “last update” date at the top of this Anti-Spam Policy. For changes to this policy, BInStyle will notify you (the customer) by placing a notice on its web site home page.
Spam is commercial email or unsolicited bulk email, including “junk mail”, which has not been requested by the recipient. It is intrusive and often irrelevant or offensive, and it wastes valuable resources. Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship. Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.
Customers of BInStyle products and services have agreed during their registration process, upon accepting the Terms of Use, to comply with this Anti-Spam Policy. Specifically, each customer agrees not to use the BInStyle products or services to send unsolicited email or bulk email, whether or not for commercial purposes. BInStyle reserves the right to determine in its sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities.
| 3. |
How BInStyle Helps You to Avoid Spamming |
BInStyle has developed its Internet marketing tools to incorporate a strict permission-based philosophy. This anti-spam philosophy is implemented through the following:
| (a) |
Communication and Agreement – The Terms of Use that you have agreed to as part of registering for the BInStyle products and services state how and for what purposes you can collect your site visitor addresses, and that you will follow the BInStyle Privacy Policy and Anti-Spam Policy.
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| (b) |
Unsubscription – Each email created using BInStyle products contains an “unsubscribe link”. If your web site visitors use the link to request that they be unsubscribed, your subscriber lists will automatically be adjusted to eliminate the prospect of sending unwanted email to such persons. Additionally, each person on your subscriber list has the option of unsubscribing through a web-based method provided on the BInStyle web site. Customers of BInStyle who try to remove the unsubscribe link will be warned that they are doing so, and if they persist in having the link removed or deactivated in any way, then BInStyle will have the right to terminate their account.
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| (c) |
Purchased Mailing Lists - Mass mailings to purchased email lists are not allowed. BInStyle only allows opt-in mailing lists. Purchased or inherited lists are by definition not opt-in. Similarly, you cannot use an email list relating to particular subject matter, and then use it for an unrelated topic.
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Spam laws vary from state to state, and from country to country. This BInStyle Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards. As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:
| (a) |
Use of false headers, or other false information, to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender,
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| (b) |
Unauthorized use of a third party’s internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email,
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| (c) |
Use of any false or misleading information in the subject line of the email, and |
| (d) |
Assisting any person in using the products or services of BInStyle for any of these previously mentioned activities.
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| 5. |
Questions to Ask Yourself |
To help in establishing whether you are participating in activities constituting spam, ask yourself the following questions:
| (a) |
Are you sending email to non-specific addresses, such as info@domain.com or sales@domain.com? |
| (b) |
Have you deliberately falsified your transmission path information or originating address? |
| (c) |
Are you sending email to mailing lists or distribution lists, which then send indirectly to various other email addresses?
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| (d) |
Have you imported for use a purchased list of any type? |
| (e) |
Are you continuing to mail to anyone who has asked to be deleted from your mailing list? |
| (f) |
Does your email not provide a fully functioning link to unsubscribe? |
| (g) |
Does you email subject line contain false or misleading information? |
| (h) |
Have you used a third party’s email address or domain name without the party’s consent? |
If you answer yes to any of these questions, you are likely involved in spam activities, and should contact BInStyle customer support service at support@binstyle.com
| 6. |
Measures to Enforce the Anti-Spam Policy |
Any BInStyle customer found to be using BInStyle products or services for spamming purposes may, at BInStyle’s discretion, be immediately cut off from use of all BInStyle products and services and/or fined US$ 1,000 per occurrence, with no refund of fees that have been paid.
BInStyle warns all of its customers when signing up that if they participate in spamming activities they will be subject to the loss of BInStyle services, fines and possible legal action.
BInStyle has the right to actively review its customers’ subscriber lists and email for suspiciously large broadcasts. If BInStyle finds any customers to be spamming, it will issue a warning, and if the activities are serious enough, BInStyle will take action immediately. If BInStyle has any reason to believe that the customer, despite warning being given, threatens to or is continuing to send spam, then BInStyle may take action immediately, including disabling the customer’s account and/or reporting the customer and the incident to the proper authorities.
BInStyle does not attempt to censor any content, nor to curtail the business of its customers. However, spam activities do not fall within uses authorized by BInStyle, and will not be tolerated.
If you believe that you have received spam from or through BInStyle’s facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to abuse@binstyle.com. Please provide any other information that you believe may help us in our investigation. BInStyle does not investigate or take any action based on “anonymous” spam complaints.
BInStyle supports the efforts of various organizations working to responsibly eliminate spam activities. However, if an individual has opted-in to receive email from a customer of BInStyle, and then falsely or maliciously files a spam complaint against BInStyle or its customers, BInStyle will cooperate fully with the appropriate agencies to ban the complainant from use of anti-spam software and the Internet community.
AUP (Acceptable Use Policy)
Acceptable Use Policy
1.0 Acceptable Use Policy:
The Binstyle is solely focused on providing entrepreneurs with the high quality, ethical tools and information they need to market their businesses on the Internet. None of the information or tools provided on the Binstyle web site are intended for unethical or illegal marketing practices, including but not limited to:
1.1 Spam:
The Binstyle does not participate in spamming and maintains a zero tolerance spam policy. Those who enter into business relationships with the Binstyle (including, but not limited to, affiliates and joint venture partners) and choose to promote the Binstyle, Binstyle products or services, or Binstyle affiliated products or services using spam will have their relationship with the Binstyle immediately terminated.
1.2 Harvesting E-mail Address:
Tools and resources provided by the Binstyle are neither intended nor permitted to be used for the harvesting of e-mail addresses. Those who have found ways to abuse any of these tools and resources and use them for mass harvesting or spamming will have their relationship with the Binstyle immediately terminated.
1.3 Unauthorized Opt-In:
In order to protect our opt-in e-mail list, we are currently in the process of implementing a system by which we will record the IP addresses of all subscriptions, sales, and affiliates. If an e-mail address is subscribed to our system without the owner’s permission, the host of the IP will be contacted and pursued to terminate the user.
1.4 Fraud:
The Binstyle will pursue and prosecute to the fullest extent of the law any individual(s) who attempt to use our systems, software, or services for the purpose of fraudulent transactions.
The Binstyle maintains ethical practices and will not tolerate any misuse of our tools and resources by any third party. If misuse occurs, we will do everything in our power to immediately terminate the relationship and prevent any further misuse.
2.0 Privacy Statement:
The Binstyle supports the right of personal privacy and corporate security on the Internet. The Binstyle will never sell or market names, e-mail addresses, or any other privileged information about our clients or subscribers.
3.0 Unsubscribe Policy:
The Binstyle respects the request of any individual asking to have his/her e-mail address opted-out of our database. As well, every e-mail sent by the Binstyle provides an automated unsubscribe option at the bottom of each e-mail. All other unsubscribe requests can easily be processed by sending an e-mail, including the e-mail address you wish to remove, to unsubscribe@binstyle.
4.0 Why is this information collected?
Information may be used by the web site to complete the activity for which it was provided, whether the activity is a one-time event, such as returning the results from a web search, forwarding an e-mail message or placing an order; or a recurring event, such as providing a subscription service or allowing access to an online address book or electronic wallet.
Information may be used for the technical support of the web site and its computer system. For example, to process computer account information, to secure and maintain the site, or to verify web site activity by the site or its agents.
Information may be used to enhance, evaluate, or otherwise review the web site, service, product, or market.
5.0 Who has access to this information?
This web site, entities for whom it is acting as an agent, and/or entities acting as its agent have access to this information. An agent in this instance is defined as a third party that processes data only for the completion of the stated purpose, such as a shipping firm.
6.0 What kind of information does this web site collect?
Unique identifiers issued by a web site or service for the purpose of identifying an individual over time.
Mechanisms, such as HTTP cookies, for maintaining an active connection with an individual or for automatically identifying an individual who has visited a particular site or previously accessed particular content.
7.0 Contact Information:
We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:
BInStyle
1125 E. Broadway #49
Glendale, CA 91205-1315
You may contact us by email at support@binstyle.com
Returns & Exchanges
Returns & Exchange Policy
LIFETIME MONEY BACK GUARANTEE or EXCHANGE If you are not fully satisfied with your jewelry.
Free exchanges, easy returns. A pre-paid Return Label is included with every order. Simply answer the questions in this Return and Exchange Form and specify what your concerns are.
Free Merchandise Exchanges
Exchange postage is always free! Fill out the exchange portion of your RETURN LABEL and drop your exchange in the mail. We'll send in-stock items right away, charge your credit card and credit the return once we've received it in our facilities. Unfortunately, we cannot refund your original shipping charges.
By phone - FREE
Skip the exchange portion of the RETURN LABEL and simply call us at 1-877-444-4377. We'll send in-stock items right away, charge your credit card and credit the return once we've received it in our facilities. Unfortunately, we cannot refund your original shipping charges.
EASY MERCHANDISE RETURNS
Mail your item(s) using the pre-paid RETURN LABEL. We will simply deduct a flat fee of $5.00 from your order refund for return postage. Just leave your package in a secure place where you normally receive your mail or drop it off at any U.S. Mailbox or Post Office. No worries, insurance is taken care of when using the provided label. Unfortunately, we cannot refund your original shipping charges. If you choose to return the item in your own packaging using another shipping method, please be sure to use the address listed on our RETURN LABEL:
MY ADDRESS
If you do not use the pre-paid label, the $5.00 fee will not be deducted from your return. You'll receive a confirmation e-mail once the package has arrived at our facilities.
By Mail:
Your credit or refund will take 10-14 business days. If you ordered by credit card, we'll credit your account and it will show on your following statement depending on the issuing bank and/or billing cycle. If you paid by check, gift card we'll mail you a refund check.
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